Shipping And Delivery

Shipping and Delivery 

Note:

  • Due to COVID-19 shipping times may vary. Some place may allowed batteries import, the order will be cancled. Any question, please contact the email : info@gudsen.com
  • Please kindly note that each country has different rules concerning import duties and taxes. Customers often pay no tax. But when the products arrive, there is still a chance that the duties/taxes will be charged, in which case the customer is responsible for the extra charges. For more details contact the email: info@gudsen.com
    • We offer free shipping orders for most overseas shipping. However, as few remote areas cities may not support our shipping methods, we may charge you part of the freight fee before shipping. If you want to check whether there is extra freight fee for your orders, please kindly write an email to info@gudsen.com with your country and post code.
    • Usually, accessories or some batteries will be shipped out with tracking number and it will take about 6-25 days for arrival. If you want a faster way, please contact the email: info@gudsen.com
    • Usually, there will be an extra freight charge of $10 for the transportation of pure batteries. And we ship the products via the internal parcel with the tracking number. Due to the transportation restrictions, the batteries package may be returned to us directly. if you have not received the package within 3-4 weeks, please contact the email: info@gudsen.com. If it turns out that the batteries are in return procedure, we will help to apply for a sales return. 

     

    Shipping Date

     Products to Croatia will be sent from China warehouse.

    Item  

    Country/Region

    Delivery Warehouse

    Order Processing Time

    Shipping Method

    Delivery Time

    Custom Duties

    Vlogging Kit/Alpine White AirCross 2/Mini-P

    All

    China Warehouse

    A week

    DHL/Fedex/UPS/TNT/CDEK

    About 4-7 days

    Excluded

    Slypod E

    United States

    United States warehouse

    1-3 days

    Amazon Logistics

    about 2-7 days

    Included

    Japan

    Japan warhouse

    1-3 days

    Amazon Logistics

    about 2-3 days

    Included

    members of EU (Except Croatia)

    EU warehouse 

    1-3 days

    USPS/UPS/DHL/FEDEX

    about 2-10 days

    Included

    All others

    China warehouse

    2-6 days

    DHL/Fedex/UPS/TNT/CDEK

    about 3-7 days

    Excluded

    Slypod

    United States

    United States warehouse 

    1-3 days

    Amazon Logistics

    about 2-7 days

    Included

    Members of EU (Except Croatia)

    EU warehouse 

    1-3 days

    USPS/UPS/DHL/FEDEX

    about 2-10 days

    Included

    All others

    China warehouse 

    1-3 days

    DHL/Fedex/UPS/TNT/CDEK

    about 4-7 days

    Excluded

    Mini-MI/Mini-S Essential

    United States

    US warehouse

    1-3 days

    Amazon Logistics

    about 2-7 days

    Included

    Members of EU (Except Croatia)

    EU warehouse 

    1-3 days

    USPS/UPS/DHL/FEDEX

    about 2-10 days

    Included

    Canada 

    Canada warehouse 

    Canada warehouse

    USPS/UPS/DHL/Fedex

    about 2-5 days

    Included

    India

     

    For users in India, we kindly suggest you to buy MOZA Mini-MI/Mini-S from local dealers or stores for your benefits

    All others

    China warehouse 

    1-3 days

    DHL/Fedex/UPS/TNT/CDEK

    about 4-7 days

    Excluded

    AirCross/Black AirCross 2/ Air 2 /Air

    Japan

    Japan warehouse

    1-3 days

    Amazon Logistics

    about 2-3 days

    Excluded

    Members of EU (Except Croatia)

    EU warehouse 

    1-3 days

    USPS/UPS/DHL/FEDEX

    about 2-10 days

    Included

    Canada 

    Canada warehouse

    1-3 days

    Amazon Logistics

    about 2-5 days

    Included

    United States

    US warehouse

    1-3 days

    Amazon Logistics

    about 2-7 days

    Included

    All others

    China warehouse 

    1-3 days

    DHL/Fedex/UPS/TNT/CDEK

    about 4-7 days

    Excluded

    Follow Focus Motor/Air Tripod/AirCross Tripod

    United States

    US warehouse

    1-3 days

    Amazon Logistics

    about 2-7 days

    Included

    Members of EU (Except Croatia)

    EU warehouse 

    1-3 days

    USPS/UPS/DHL/FEDEX

    about 2-10 days

    Included

    All others

    China warehouse 

    1-3 days

    Air Mail with tracking number.Tracking rule:https://t.17track.net/en

    about 10-25 days

    Included

    18650 battery

    United States

    US warehouse

    1-3 days

    Amazon Logistics

    about 10-25 days

    Included

    United Kingdom

    UK warehouse

    1-3 days

    Amazon Logistics

    about 5-9 days

    Included

    others

    China warehouse 

    1-3 days

    Air Mail with tracking number. Tracking rule:https://t.17track.net/en

    about 10-25 days

    Included

    iFocus-M

    ALL

    China warehouse 

    1-3 days

    DHL/Fedex/UPS/TNT/CDEK

    about 3-4 week

    Excluded

    Other Accessories

    ALL

    China warehouse 

    1-3 days

    Air Mail with tracking number. Tracking rule:https://t.17track.net/en

    about 10-25 days

    Included