Shipping And Delivery

Note:

  • Due to COVID-19, shipping times may vary. Some place may not allowed batteries import, the order will be canceled. Any question, please contact the email : info@gudsen.com
  • Please kindly note that each country has different rules concerning import duties and taxes. Customers often pay no tax. See details below. For more information contact the email: info@gudsen.com
    • We offer free shipping orders for most overseas shipping. However, as few remote areas cities may not support our shipping methods, we may charge you part of the freight fee before shipping. If you want to check whether there is extra freight fee for your orders, please kindly write an email to info@gudsen.com with your country and post code.
    • Usually, accessories or some batteries will be shipped out with tracking number and it will take about 6-25 days for arrival. If you want a faster way, please contact the email: info@gudsen.com
    • Usually, there will be an extra freight charge of $10-25 for the transportation of pure batteries. And we ship the products via the internal parcel ,or with the tracking number. Due to the transportation restrictions, the batteries package may be returned to us directly. if you have not received the package within 3-4 weeks, please contact the email: info@gudsen.com. If it turns out that the batteries are in return procedure, we will help to apply for a sales return. 

     

    Shipping Date

     Products to Croatia will be shipped from China warehouse, customer need to cover the custom duties.

     

    Item  

    Country/Region

    Delivery Warehouse

    Order Processing Time

    Shipping Method

    Delivery Time

    Custom Duties

     

    Vlogging Kit/Alpine White AirCross 2/Mini-P/Mini MX

    United States

    China Warehouse

     

    1-3business days

    DHL/Fedex/UPS

    About 3-8 business days 

    Included

     

    All others

    China Warehouse

     

    1-3 business days

    DHL/Fedex/UPS/TNT/CDEK

    About 4-15 days

    Excluded

     

    Slypod E

    United States

    United States warehouse

    1-2business days

    UPS/USPS/DHL

    about 2-5 business days

    Included

     

    Japan

    Japan warehouse

    1-2 business days

    UPS/USPS/DHL

    about 1-2 business days

    Included

     

    members of EU (Except Croatia)

    EU warehouse 

    1-3 business days

    USPS/UPS/DHL/FEDEX

    about 2-10 business days

    Included

     

    All others

    China warehouse

    2-3 business days

    DHL/Fedex/UPS/TNT/CDEK

    about 3-7 business days

    Excluded

     

    Slypod

    United States

    United States warehouse 

    1-3 business days

    UPS/USPS/DHL

    about 2-5 business days

    Included

     

    Members of EU (Except Croatia)

    EU warehouse 

    1-3 business days

    UPS/USPS/DHL

    about 2-10 business days

    Included

     

    All others

    China warehouse 

    1-3 business  days

    DHL/Fedex/UPS/TNT/CDEK

    about 4-7 business days

    Excluded

     

    Mini-MI/Mini-S Essential

    United States

    US warehouse

    1-2 business days

    UPS/USPS/DHL

    about 2-5 business days

    Included

     

    Members of EU (Except Croatia)

    EU warehouse 

    1-2 business days

    USPS/UPS/DHL/FEDEX

    about 2-10 business days

    Included

     

    Canada 

    Canada warehouse 

    1-2 business days

    USPS/UPS/DHL/Fedex

    about 2-5 business days

    Included

     

    India

     For users in India, we kindly suggest you to buy MOZA Mini-MI/Mini-S from local dealers or stores for your benefits

    All others

    China warehouse 

    1-3 business days

    DHL/Fedex/UPS/TNT/CDEK

    about 4-7 business days

    Excluded

     

    AirCross/Black AirCross 2/ Air 2 /Air

    Japan

    Japan warehouse

    1-2business days

    UPS/USPS/DHL

    about 1-2 business days

    Excluded

     

    Members of EU (Except Croatia)

    EU warehouse 

    1-3 business days

    USPS/UPS/DHL/FEDEX

    about 2-7 business days

    Included

     

    Canada 

    Canada warehouse

    1-3 business days

    UPS/USPS/DHL

    about 2-3 business  days

    Included

     

    United States

    US warehouse

    1-3 business days

    UPS/USPS/DHL

    about 2-5 business days

    Included

     

    All others

    China warehouse 

    1-3 business days

    DHL/Fedex/UPS/TNT/CDEK

    about 4-7 business days

    Excluded

     

    Follow Focus Motor/Air Tripod/AirCross Tripod

    United States

    US warehouse

    1-2 business days

    UPS/USPS/DHL

    about 2-5 business days

    Included

     

    Members of EU (Except Croatia)

    EU warehouse 

    1-3 business days

    USPS/UPS/DHL/FEDEX

    about 2-10 natural days

    Included

     

    All others

    China warehouse 

    1-3 business days

    Air Mail with tracking number.Tracking rule:https://t.17track.net/en

    about 10-25 natural days

    Included

     

    18650 battery

    United States

    US warehouse

    1-3 business days

    UPS/USPS/DHL

    about 2-5business  days

    Included

     

    United Kingdom

    UK warehouse

    1-3 business days

    UPS/USPS/DHL

    about 5-7 business days

    Included

     

    others

    China warehouse 

    1-3 busiess days

    Air Mail with tracking number. Tracking rule:https://t.17track.net/en

    about 10-25 natural days

    Included

     

    iFocus-M/Follow Focus Handunit 

    ALL

    China warehouse 

    1-3 business  days

    DHL/Fedex/UPS/TNT/CDEK

    about 1-3week

    Excluded

     

    Other Accessories

    ALL

    China warehouse 

    1-3 business days

    Air Mail with tracking number. Tracking rule:https://t.17track.net/en

    about 10-25 natural days

    Included