Description
Shipping and Delivery
- Free Worldwide Shipping.
- Estimated dispatch within 3 days.
Other Infos
|
|
|
|
|---|---|---|
Excellent Performance HD Imaging:
|
W64 LED Light：
|
Magic Mode & Digital Stereo Sound:
|
Specs
faqs
| Q. After inserting the card, why my MOIN Camera prompts a low-speed card and cannot record/photograph? |
| Reason: low-speed cards below class10 and TF cards with a capacity below 16G. Solution: Need to use the recommended U3/V30TF card that meets the requirements. |
| Q. After inserting the card, why does my MOIN Camera prompts a card error and cannot record/photograph? |
| Reason: Bad card or abnormal TF format Solution: Use a computer to format the TF card or replace it with a new TF card. |
| Q. Can MOIN Camera manually select the tracking object (the default is face tracking) |
| Sorry, not supported. |
| Q. Can MOIN Camera support an external microphone? |
| No. The MOIN Camera does not support any external microphones. |
| Q. Does MOIN Camera support full lock mode? |
| Sorry, not supported. |
| Q. Does MOIN Camera have accessories that can be connected to a tripod? |
| Sorry, not supported. |
| Q. Does MOIN Camera support fast charge, QC, or PD? |
| Sorry, not supported. |
| Q. Does MOIN Camera support low-light shooting mode? |
| Sorry, not supported. |
| Q. Does MOIN Camera support move time-lapse recording？ |
| Sorry, not supported. |
| Q. Does MOIN Camera support the beauty function? |
| Sorry, not supported. |
| Q. Does MOIN Camera support the Inception Mode? |
| Sorry, not supported |
| Q. Does MOIN Camera support wireless microphone radio? |
| Sorry, not supported. |
| Q. Does MOIN Camera support zoom？ |
| Sorry, not supported. |
| Q. Does the battery of the MOIN Camera support disassembly? |
| Sorry, not supported. |
| Q. What are the lens parameters of the MOIN Camera? |
| FOV: 120° Equivalent focal length: 20mm Aperture size: F2.2 |
| Q. When my MOIN Camera is placed on a static desktop, why the pitch/yaw axis will drift slowly? |
| The first solution: calibration The second solution: Is it possible to increase the tripod mode in the static state? |
| Q. Why can't my MOIN Camera be centered? |
| Reason: Abnormal calibration data Solution: return to factory for repair |
| Q. Why can't my MOIN Camera be charged with a PD charger |
| Reason: Our MOIN Camera does not support PD chargers Solution: Use a common 5V2A charger or mobile phone charger |
| Q. Why can't the screen of my MOIN Camera be touched? |
| Reason: the camera firmware is abnormal Solution: Restart, if the restart cannot be resolved, there is a problem with the screen. If this, please return to... |
| Q. Why does my MOIN Camera freeze, the button does not work, and cannot be turned off？ |
| Reason: abnormal firmware Solution: Use a paperclip to poke the reset button at the bottom of the machine |
| Q. Why does my MOIN Camera occur an unexpected power failure during the upgrade process? |
| Reason: unexpected power failure Solution: restart and then upgrade Warning: (Do not shut down during the upgrade process, or it cannot be repaired) |
| Q. Why does my MOIN Camera stop unexpectedly during recording? |
| Reason: The writing speed of the TF card is low, and it does not meet 4KP60 high resolution and high frame rate recording. Solution: Need to use the Recomm... |
| Q. Why does the MOIN Camera work normally, but the screen does not light up after turning it on, and the indicator light shows normal? |
| Reason: the MOIN Camera board is abnormal Solution: restart the MOIN Camera |
| Q. Why does the video taken by my MOIN Camera have two files, one is clear and the other is blurred？ |
| This is a normal phenomenon. The clear ones are the files produced by normal shooting, and the blurry ones are the preview files. |
| Q. Why is my MOIN Camera video/photograph function unavailable? |
| Reason: the MOIN camera firmware is abnormal Solution: restart |
| Q. Why is my MOIN Camera weak and the indicator light flashes white when it is turned on? |
| Reason: Gimbal enters the boot state Solution: Double-click the video button, and then restart the MOIN Camera |
| Q. Why is there no change in my MOIN Camera after choosing MOZA Color? |
| Really sorry for this problem, the function of MOZA Color is already normal. The new firmware version will be launched after our mass production. |
| Q. Why do the edges of the MOIN Camera screen appear blurred? |
| It is a common problem with wide-angle lenses, there is a defocus blur on the edge. |
| Q. Why the handle of my MOIN Camera is very hot, especially the iron part? |
| Reason: MOIN Camera can shoot 4K/60fps video with a bit rate of 100Mbps at most. The measured data volume can reach 100MB per minute. It is a normal phenome... |
| Q. Why the MOIN Camera cannot be charged when the body is still hot? |
| Reason: The battery is in a state of over-temperature charging protection Solution: You can resume charging after standing for a period of time |
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.