AirCross 2 FAQ
Q: What do I need to do before turn on the gimbal?
A: Before you turn on the gimbal, please make sure that the motor locks have been released and the camera has been well balanced.
Q: What cameras are compatible with AirCross 2?
A: We have it on our user manual(features description--camera control), please kindly check this for more. MOZA AirCross 2 User Manual
Q: On what circumstances can the motor locks be used for?
A: The motor locks can help you fold the gimbal well and easy for camera installation and balancing, Filmmakers on the go can easily carry it around and start again over from repeated adjustments
Q: What is the basic mechanical performance of AirCross 2?
A: The weight of AirCross 2 is 1050g(battery included) and its payload range is from 0.3kg to 3.2 kg, making it the lightest gimbal stabilizer of its kind on the market.
Q: What is the battery life of AirCross 2?
A: The 3000mAh high capacity battery provides AirCross 2 with up to 12 hours of battery life, also the battery has its own USB charging interface and can be charged by the external power supply.
Q: What is in the package box along with the AirCross 2?
A: You can check the purchasing page for the specific accessories.
Q: How do I know that the camera is well balanced?
A: The gimbal can check the balance status of each axis automatically and instruct users to correct adjustment, for more specific steps please kindly check the user manual.
Q: What is Sport Mode/FPV and how can I enable it?
A: If faster following speed is need, please click the right button to enter the sport gear mode. For a larger following angle, triple click the left button to enter the FPV mode to achieve 360 degree follow of 3 axes.
Q: Can I choose the gimbal language? If so, how can I manage to do that?
A: Yes, the AirCross 2 supports both Chinese and English, by triple pressing the menu button, you can switch the language.
Q: Can thumb controller be used with AirCross 2?
A: No, it can only be used with Air/AirCross.
Q: Can I directly use the gimbal after the balance?
A: To get the best performance of the gimbal you need to use auto tune. Make sure you have correctly balanced the gimbal and the gimbal is placed on a stable surface. Enter Gimbal Set, Motor, Autotune, and click right to start.
Q: Is calibration of Accelerometer and Gyro necessary?
A: Calibration is important to all gimbals and calibrating the gimbal correctly will ensure a level horizon and drift free operation.
If your gimbal starts to drift on the pan axis or fail to hold the horizon correctly on the roll axis, you will need to calibrate the gimbal's gyro and accelerometer.
Q: What does “Filter” mean?
A: In short if the balance is done and the parameter is set, in this case one of the three axis you still find some slightly vibration, watch and try to lower or higher(it depends) the Filter on that axis until the vibration is gone. This only work at slightly vibration, balance and parameter are always the top priority thing to check before you begin with a gimbal.
Q: Can I attach BMPCC4K to the gimbal?
A: Yes, the BMPCC4K can be mount on the AirCross 2.
Q: What can I do if my gimbal automatically shut down?
A: It is designed to protect the gimbal from further damage. Remember to check whether the roll arm is unlocked before using. Also you need to turn off the tripod mode if it drifts.