Designed for mobile journalists, videographers, and vloggers, the WE10 Pro Dual Transmitter Wireless Microphone System from MOZA is a truly wireless audio system with backup recording capability. This configuration offers two mic/transmitters and a compact dual-channel receiver, making it well suited for recording dialogue, interviews, and speech with two on-camera personalities directly to a mirrorless/DSLR camera, a camcorder, or a mobile device.
Estimated to Ship:1-2 days package handling, 2-4 days delivery
14-Days Return & Refund Service
Feature:
More Than a Microphone: WE10/WE10 Pro could automatically back up the audio while recording, it can be used as a recorder at the same time. Just insert the SD card into the slot, turn on the REC, and you are ready to start recording.
Small Body with a Multi-function Screen: WE10/WE10 Pro is an ultra-compact wireless microphone system perfect for content creation, filmmaking, on-camera or onstage presentation, vlogging, YouTubing, live streaming, and more. With the multi-function screen, visual power and audio dynamic monitoring can be viewed at any time.
Easy 2.4GHz Digital Wireless: Typical analog wireless systems are susceptible to TV and radio waves interference, WE10/WE10 Pro system can avoid all these interferences by operating in the 2.4 GHz frequency band. The system can automatically change transmission frequency. Operating Range: 30m (WE10), 70m (WE10 Pro).
Built-in Mics with High-Fidelity Audio: The built-in Omni-directional high-fidelity microphone is capable of correcting vocal curves. It can pick up 360° Omni-directional, and the pickup effect is as clear as HD image quality.
Expand the Possibilities: The 3.5mm input jack for the external microphone allows you to flexibly use two input modes (internal and external) in different scenes, and the 3.5 mm headphone jack for real-time audio monitoring, ensuring clear recording and keeping the microphone working perfectly.
Specifications:
Transmission Type: 2.4GHz
Number of connections: 1 to 1 (WE10), 1 to 2 (WE10 Pro)
The policy described below applies to products purchased directly from Gudsen. Please keep your original proof of purchase, receipt, or sales order to exercise these policies.
Refund and exchange policies
Gudsen guarantees that conform to the following conditions, refund and exchange can be requested within 14 working days (the actual date may varies according to local laws and regulations) of the purchasing date (subject to the actual date the product was received).
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at info@gudsen.com
1.What is covered by these refund and exchange policies?
a.Manufacturing defects; b.Product has been damaged in the transit, which was found when being unpacked and checked in the presence of the couriers; c.The actual products are not matched with the original descriptions;
2.What is not covered by these refund and exchange policies?
a.The damage sustained in transit of the product is not immediately reported ; b.The request of refund or exchange is made after 7 working days (the actual date may varies according to local laws and regulations) of purchasing day; c.All original accessories are incomplete in the product for refund or exchange, attachments, accessories, specification, and packaging, or appearance damage caused by human cause. d.Legal proof of purchase, receipt, or sales order are unable to provide, or have been forged or tampered; e.No quality issues in itself were found after the examination from Gudsen Technical Support; f.Crash or burn caused by non-manufacturing defects, or any damage caused by unauthorized modification, entry of foreign matters ( water, oil, sand, etc.), improper installation or operation; g.Labels, Serial Numbers, waterproof tag, false proof mark, etc. were tampered or altered; h.Failure and damaged caused by force majeure, including fire, flood, earthquake, and lighting strikes.
3. The refund and exchange policies need to know.
a.For exchanges, only the defective parts will be replaced; b.Please contact support@gudsen.com for more details of refund and exchange process.
Warranty
All MOZA gimbals sold out enjoy one year warranty from the time of delivery. The warranty period for all MOZA accessories is 3 months. Gudsen will repair or exchange any product that fails to meet the specifications provided within the product's warranty period.
1. What is not covered by this warranty?
a.Crash, scratch, or burn caused by non-manufacturing defects; b.Product which did not operate in conformance with installation environmental, mechanical or electrical requirements; c.Any malfunction results from misuse, abuse, vandalism, neglect, improper modification, disassembling, storage, transportation, or handling; d.The original identification markings on the product have been tampered, removed, or defaced; e.Damage caused by the operation of the unit with a low charged or defective battery; f.Damage caused by reliability or compatibility issues when using unauthorized third-party parts; g.Failure and damaged caused by force majeure.
2. The warranty need to know.
a.Customers are responsible for shipping cost when sending their product(s) back; Technical Support will examine and identify the problem and responsibility; Gudsen will cover all the test cost, material cost, labor cost, and delivery fee when sending the repaired product back to customers if it is a quality problem in itself ;
b.If the product is deemed not to be covered by this warranty, we will contact customer to accept the repair cost, or on its option, have the product returned back to the customer;
d. If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason. No restocking fee to be charged to the consumers for the return of a product.
c.Customers can contactsupport@gudsen.comfor more details of maintenance process.
Return Policy
Cancellation We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Notes If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason
No restocking fee to be charged to the consumers for the return of a product.;
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at info@gudsen.com
Please contact our Customer service at info@gudsen.com to get the return address.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
